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Evaluation Demo — Not for Clinical Use. This is a private evaluation build for Denise James at Communication Station. It is NOT HIPAA-compliant in its current form and must not be used with real patient information. For testing only — please use fictional names and scenarios. A HIPAA-compliant production deployment is in progress.

Evaluation Build · Communication Station

Meet Sofia —
Your Virtual Receptionist

Built for Communication Station. Bilingual. Always on.

Sofia answers parent inquiries so Denise can stay focused on the little ones.

English + Spanish
Bilingual
24/7
Always available
v1 Draft
Evaluation build

Try Sofia — 3 Test Scenarios

Each scenario mimics a real parent call. Expand a card to see the suggested opening line, then start a conversation with Sofia.

What Sofia Can Do — Right Now

This is Sofia at v1 — built from Denise's FAQ and Communication Station's intake flow. Here's what's live and what still needs Denise's input.

  • Handle new patient inquiries in English and Spanish
  • Explain the 15-minute discovery call and intake process
  • Answer insurance questions (Sunshine Health, CMS, Step-Up Scholarship, Superbill)
  • Describe the "Speech Roadmap" signature deliverable
  • Escalate clinical questions directly to Denise
  • Collect contact info for follow-up
  • Gaps flagged for Denise's input: Ages served, home therapy option, teletherapy, AAC, cancellation policy
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Sofia

AI Receptionist · Communication Station

Live
Hi! My son is 3 and barely speaks…
I'm so glad you called. So many parents share that same concern — let's talk about what you're noticing. Can you tell me a little more about him?
Do you take Sunshine Health?
Yes, we're in-network with Sunshine Health! Denise will walk you through the details on your discovery call.

Your Feedback Shapes Sofia 🛠️

This is an early evaluation build — your input directly becomes the next version of Sofia. Be brutally honest.

Sometimes it's easier to say it. Record a quick voice note with your feedback.

Feedback goes directly to Ramon at RAM AI Automations.